The WBOP PHO supports and delivers primary health care and wellness services through general practices, iwi partners, and community organisations from Katikati to Ōpōtiki.
We do this by planning, funding, and coordinating services, projects, and programmes alongside providers. This helps us offer our wider WBOP community options to support their health and wellness needs.
Many of our services focus on specific diagnoses or illnesses. However, we also aim to support groups in our community who have been underserved in the past, such as Māori, the Disability community, Pacific peoples, and our Rainbow whānau. For these groups, we provide extra support systems around diagnosis and illness or offer services that meet their specific needs.
Key Programmes
IPMHA - Integrated Primary Mental Health & Addictions
Do you need help with your mental health or physical health? You can find Health Improvement Practitioners (HIPs) and Health Coaches at your medical centre, these are free if you are enrolled with a practice.
Diabetes Support & Lifestyle Changes
Our team of community dietitians, nutritionists, and nurses can help you manage diabetes and make healthy lifestyle changes.
Quit smoking
Start your smoke-free life with our Stop Smoking programmes and personalised support. These programs are free and aim to give you the tools and support you need to successfully quit smoking.
School-Based Health Services
Speak to a healthcare professional (school nurse) during school hours! Use our free School-Based Health Service for students in years 9 to 13 at secondary school or alternative education facilities.
After Hours Care
For urgent but non-life-threatening issues, choose from in-person or online consultations to get the help you need.
Additional Services
Here are more services and programmes you can access through our general practices, community providers, and iwi partners. Some of these may need a referral from your doctor or meeting certain criteria.
Free Interpreter Support for Your Health Appointments
If you are Deaf, hard of hearing, or find it hard to speak or understand English, you can ask for a free interpreter to support you during your health appointments. The interpreter can help you understand what the doctor or nurse is saying and help them understand you. You don’t need to arrange it yourself, just ask your general practice to organise an interpreter for you. This service is available to people enrolled with general practices that are part of WBOP PHO.
Need help understanding this information? Download this message in your preferred language below. You can also save the image to your phone and show it to your general practice when asking for an interpreter.
English | Afrikaans | Chinese | Filipino | Hindi | Punjabi | Spanish
Acute Demand Service: Avoid Hospital Visits
This programme gives you a faster and easier way to get urgent care, so you don’t have to go to the hospital or spend a lot of time in the Emergency Department. If you have a sudden health problem, like trouble breathing, your doctor will see if you qualify. Instead of going to the hospital for more tests, you will be sent to a primary care provider, like a radiologist, for diagnosis and treatment at no cost. Services include X-rays, ultrasounds, IV hydration therapy, cellulitis treatment, and sometimes free follow-up appointments.
Clinical Pharmacist Medicine Optimisation: Safe and Effective Medication
This service, provided by Medwise, helps make sure your medicines are safe, effective, and right for you. Medwise specialist pharmacists review your medications and work with your general practice team to offer advice. They also can check how well you're following your treatment plan and explain how your medicines work. You might see a Medwise pharmacist if you take several prescription medicines regularly, have recently been in hospital, or if your medications have changed recently.
Breast & Cervical Screening Support Service: Ensuring Access
Our outreach support service is here to help you get your breast and cervical screenings done. We offer a range of support, including transport to appointments and follow-ups, help with colposcopy, scheduling appointments, providing general nurse support and culturally sensitive care. This service is specifically designed for Māori, Pacific Peoples, CSC holders, and everyone overdue for screening as per criteria. Ask your doctor or community service provider to refer you to our service or call now 0800 920 033.
Coordinated Primary Mental Health Service: Personalised Support
We offer a range of free therapeutic services to support you, including social work, youth-focused group therapy, extended consultations with GPs or nurses, and counselling for issues like depression, anxiety, alcohol/drug concerns, and youth mental health issues. These services follow a 'Stepped Care' approach, which means we start with the most suitable and least invasive treatment after talking to you about your needs and the options for support. If more support is needed, we move to more specialised services. This ensures you receive personalised care that matches your needs at every stage. Your doctor, nurse practitioner, school nurse, school counsellor, or Health Improvement Practitioner can refer you to this service.
COPD Management: Improve your Quality of Life
Our Chronic Obstructive Pulmonary Disease (COPD) programme offers four free visits each year. It helps you manage your condition better so you can have a better quality of life. The programme includes a flu vaccine every year, advice on quitting smoking, encouragement to stay active, and a personalised COPD Care Plan. We work on spotting symptoms early to avoid hospital visits and provide extra support if needed. To join, you need to be enrolled with WBOP PHO and have a confirmed COPD diagnosis by spirometry. Ask your doctor for a referral.
Please note: We are refreshing our services descriptions, please check back soon!
COMMUNITY RADIOLOGY SERVICE
GP SHARED CARE
GREEN PRESCRIPTIONS/ACTIVE FAMILIES
HBU (NGĀI TE RANGI)
HE KOKONGA NGĀKAU WHĀNAU SUPPORT SERVICE (NGĀI TE RANGI IWI)
IMMUNISATION OUTREACH SERVICES
IMPAIRED GLUCOSE TOLERANCE (IGT)
INSULIN STARTS
IRON INFUSION
KOIORA (NGĀI TE RANGI IWI)
LONG-ACTING REVERSIBLE CONTRACEPTION (LARC)
LONG-TERM CONDITIONS MANAGEMENT SERVICES
MATAORA SERVICE (NGĀTI RANGINUI IWI)
MAU RĀKAU (TE PUNA | RANGIRIRI TRUST)
MAURI ORA (NGĀTI RANGINUI IWI)
ROUTINE WOUND MANAGEMENT
SKIN LESION SERVICE
TE ĀHUNGA WHĀNAU
Get Updates on Health and Wellness Services
Join our community and get the latest news from our region.
Discover the health and wellness services available to you and your whānau.
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Services available in the community
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Kaupapa Māori service options
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Who we are and what we do
Get Updates on Health and Wellness Services
Join our community and get the latest news from our region.
Discover the health and wellness services available to you and your whānau.
-
Services available in the community
-
Kaupapa Māori service options
-
Who we are and what we do
