WHO WE ARE

The Western Bay of Plenty Primary Health Organisation (WBOP PHO) and how we support our community from Katikati to Ōpōtiki.

WHO WE ARE

The Western Bay of Plenty Primary Health Organisation (WBOP PHO) and how we support our community from Katikati to Ōpōtiki.

ABOUT US

The Western Bay of Plenty Primary Health Organisation (WBOP PHO) is a non-profit organisation that supports and delivers primary health care and wellness services through general practices, iwi partners, and community organisations from Katikati to Ōpōtiki. We achieve this by planning, funding, and coordinating services, projects, and programmes alongside providers.

We are a joint venture (JV) between Ngāi Te Rangi iwi, Ngāti Ranginui iwi, and Western Bay of Plenty Primary Care Providers Inc (Provider Inc), an umbrella organisation for general practices and organisations involved with podiatry, asthma/respiration, hauora, and mental health. We operate with the approval and funding of Te Whatu Ora | Health NZ.

We are all about ensuring our community receives the care and support it deserves. Whether that is coordinating after-hours care, to promoting immunisation, and providing free counselling sessions or healthy lifestyle programmes. We are here to keep our people well.

The Western Bay of Plenty Primary Health Organisation

Our journey

Tūngia te ururua kia tupu whakaritorito te tupu o te harakeke.

Clear the undergrowth so that the new shoots of the flax will grow.

Our WBOP PHO whakataukī–Māori proverb, described above, was gifted to us by respected rangatira Dr. Morehu Ngatoko Rahipere. Whakataukī are important in Māori culture, as they can be used for inspiration, motivation and everyday conversations.

Our PHO whakataukī is a reminder to our kaimahi, of the importance of considering new ways of thinking when embarking on new journeys. As we strive to attain knowledge and skills that will empower the health and well-being for our hapori (community), we should aim to be bold and courageous in our decision-making.

The roots of who we are and what we do, drew on the strength of this whakataukī, even before it was gifted to us, when the first iteration of the WBOP PHO–PrimeHealth Ltd was established on the 1st of June 1994 by two GPs from Ōtūmoetai Doctors general practice. Together, they decided there was a better way to deliver health care to their communities, and took an approach, which was innovative for the time, of contracting with various government funding entities and engaging local Iwi with their work.

During a meeting, between PrimeHealth Ltd and local Iwi, in the wharenui of Hairini Marae on the 16th of October 2003, the group took advantage of the changing health care landscape and grew into the new government PHO structure and became the Western Bay of Plenty Primary Health Organisation.

Right from its initiation, the WBOP PHO with its GP and Iwi makeup differed from other PHOs being formed across Aotearoa. Against advice, where GPs were encouraged to give local Iwi an advisory role, founding member, John Gemming declared “if we are going to do this, we need to do it together”, and so we are, and remain, the only PHO which is governed fifty-fifty between GPs and local Iwi.

Twenty years on, the WBOP PHO continues to thrive, showcasing the same tenacity and foresight as its founders. Today, our current kaimahi and leaders are still driven by the strength of the whakataukī gifted to us all those years ago.

Our ‘Why’

At the heart of everything we do lies our commitment to provide compassionate, connected, trusted, and innovative whānau-centred health care services. Ensuring positive and fair health experiences for everyone.

Through collaborative efforts and genuine partnerships, we strive to make primary health care and wellness services accessible to each person in our community, when and where they need them, fostering a healthier, more vibrant future for all.

OUR WHY - Western Bay of Plenty, Primary Health Organisation

Our Values

whai mana

Whai Mana

Equity for all, particularly for Māori

We strive for equity in our workplace and in our mahi. We uphold Te Tiriti o Waitangi in our work and in our relationships with each other. We understand that in order to treat people fairly, we may need to treat them differently.

WHANAUNGATANGA

Whanaungatanga

Inclusiveness and a sense of belonging

We aim for an inclusive workplace, ensuring that our PHO whānau feel a strong sense of belonging with our whānau-centred approach. Understanding that whānau may have differing viewpoints, we pledge to respect differences and individual values. We welcome differing perspectives and innovative approaches whilst staying connected and conscious of our greater purpose.

MANAAKITANGA

Manaakitanga

Caring and showing respect for each other

At the core of mana is the upholding of respect for others - the concept is holistic and encompasses the spirit of another.

MANA MOTUHAKE

Mana Motuhake

Enabling people to be in control of their health and well-being

We encourage individuals to take control of their health and well-being, at work and in their work with others. We encourage you to be your best self and prioritize your well-being. We are committed to nurturing your autonomy and your success.

The Western Bay of Plenty Primary Health Organisation (WBOP PHO)

Whai Ihi

Expressing passion for our knowledge and expertise

Showing ihi (passion) in our mahi ensures the best care for our community.

Our leadership

Our Executive Leadership team oversees the strategic direction of the PHO functions, as aligned with our organisational mission, vision, and values.

Lindsey Webber

CEO
Lindsey-WBOPPHO

Kiri Peita

Ngāi Te Rangi, Ngāti Ranginui Iwi
General Manager Māori, Population Health and Equity
Kiri

Claire Isham

Clinical Director
Claire-WBOPPHO

Wendy
Horo-Gregory

General Manager
Clinical Services
Wendy-WBOPPHO

Laura Bryant

General Manager Operations
Laura-WBOPPHO

Wendy Dillon

General Manager
Network Services
Wendy Dillon-Western Bay of Plenty Primary Health Organisation

Sarah Stevenson

General Manager
Community Services
Sarah-WBOPPHO

Trish Anderson

General Manager Projects
Trish -WBOPPHO

Britney Mueller

General Manager
People & Culture
Britney-WBOPPHO

GOVERNANCE

The Western Bay of Plenty Primary Health Organisation (WBOP PHO) is a joint venture (JV) between Ngāi Te Rangi iwi, Ngāti Ranginui iwi, and Western Bay of Plenty Primary Care Providers Inc (Provider Inc), an umbrella organisation for general practices and organisations involved with podiatry, asthma/respiration, hauora, and mental health.

Our Board comprises 50/50 Iwi partners and Providers Inc. We operate with the approval of Te Whatu Ora Health NZ and our board members are here to endorse and support all services WBOP PHO provides.

Board Members

Providers Inc Representatives

Dr Dan McIntosh (Co-Chair)
Lorraine Anderson
Dr Luke Bradford
Peter Chandler

Ngāi Te Rangi Iwi Representatives

Paora Stanley
Charlie Tawhiao

Ngāti Ranginui Iwi Representatives

Melanie Tata
Graeme Elvin (Co-Chair)

Our Co-Chairs

Dr Daniel McIntosh

MBChB, PGDipPH, BMS(Hons), CA, FRNZCGP
Daniel

Graeme Elvin

LLB, University of Otago
Graeme

Annual reports

Western Bay of Plenty Primary Health Organisation- Annual Report

2022-2023
Annual Report

2022-2024 Annual Financial Report

2022-2023
Annual Financial Report

Te Tiriti o Waitangi

We partner with Te Tiriti o Waitangi and have board representatives from two local Iwi, Ngāi Te Rangi and Ngāti Ranginui, along with the Western Bay of Plenty Primary Care Providers Inc (Providers Inc). Through our strategic approach and mahi, we show a lasting dedication to improving the health outcomes of Tangata Whenua Māori (the indigenous people of Aotearoa/New Zealand).

We strongly believe that meaningful Māori involvement is crucial across all aspects of the health and disability sector, including decision-making, planning, development, delivery, and evaluation of services.

To achieve health equity where Māori experience the same level of health as Tangata Tiriti (non-Māori residents of Aotearoa/New Zealand), we recognise the significance of upholding Māori cultural concepts, values, and practices.

Our Commitment to Te Tiriti o Waitangi

Our visual identity

Our visual identity reflects our history and the evolution, where we started to where we are today.

Thomas Ngatai designed our original brand logo in 2003 and reflected the coming together of the 3 Tauranga Moana Iwi in partnership with our GP Providers Inc Network. At the time of the logo development, Ngāti Ranginui and Ngāi Te Rangi had confirmed their place with the WBOP PHO, but Ngāti Pūkenga was still considering the collaboration. The design was therefore developed with this in mind. The endpoints of the koru left unconnected, as a place saver for Ngāti Pūkenga Iwi.

Western Bay of Plenty, Primary Health Organisation - old logo
Western Bay of Plenty Primary Health Organisation-Logo

In 2021, to reflect our evolution as an organisation, and represent our existing partnerships with Ngāti Ranginui and Ngāi Te Rangi, we closed the koru end points. The design was given a contemporary makeover, to show we are adapting and moving forward as needed, while retaining the original design and journey the PHO had gone through to date

Visual elements and their meaning

The koru

Its inner coil, the corm, with its rolled inner leaflets, suggests a return to the point of origin. In the larger scheme, this is a metaphor for how life both changes and stays the same. For us, the koru represents the changing landscape of health, the point of the origin provides equilibrium between the uncertainty of change and harmony, it is symbolic of our organisational journey.

Green

Papatūānuku (mother earth) is extremely important and powerful to Māori. She provides unity and identity to people, a spiritual connection, and sustains them. Tangata whenua (indigenous people of Aotearoa | New Zealand) have a deep relationship with Papatūānuku, and in particular, with their own tūrangawaewae (sense of identity), their place of standing, a foundation, their home.

BLue

Water is the essence of life and has ‘mauri’ (life force), thought of as the toto o Papatūānuku. Without water, there is no life. Māori identity is in relationship to awa (rivers), moana (sea), maunga (mountains), whenua (land) and are coded by genealogy, they are tupuna (ancestors). In Tauranga Moana, Mauao (Mount Maunganui) is not just a maunga (mountain), Mauao is a tupuna. Tauranga Moana is not just a body of water, both the moana and maunga are to be treated with respect and care. Therefore, land and water are taonga (treasured) and tangata whenua are their kaitiaki - their guardians.

Kei te ora te wai, kei te ora te whenua, kei te ora te tāngata

The water is healthy, the land and the people are nourished

Circle

The circle is a universal symbol with extensive meaning. It represents the notions of totality, wholeness, original perfection, the self, the infinite, eternity, timelessness, and all cyclic movements. A circle represents evolution as a process of transformation from death to birth, ending, and beginning, as a circle has no beginning and no end. In this sense, a circle represents eternity.

Tukutuku

Many of our publications and reports, including this website, have the Tukutuku design incorporated into them. Tukutuku is a traditional woven Māori art form and there are various tukutuku designs that exist. The tukutuku design is Niho Taniwha, The 'Niho' symbol serves as a powerful embodiment of protection and strength. This pattern carries profound connotations of resilience, leadership, and inner strength.

The shape and style we use, is a contemporary expression of traditional tukutuku design, as we journey through the changing and often challenging landscape of health care, maintaining a steady course and focus on those in most need of our services.

Western Bay of Plenty Primary Health Organisation-Tukutuku

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Discover the health and wellness services available to you and your whānau.

  • Services available in the community

  • Kaupapa Māori service options

  • Who we are and what we do

Get Updates on Health and Wellness Services

Join our community and get the latest news from our region.

Discover the health and wellness services available to you and your whānau.

  • Services available in the community

  • Kaupapa Māori service options

  • Who we are and what we do

Please enter a valid email address.
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