The Western Bay of Plenty Primary Health Organisation (WBOP PHO) has launched a new, user-friendly website designed to simplify how residents access health services in the Western Bay of Plenty. The www.wboppho.org.nz address now serves as a comprehensive hub for primary care information and resources, connecting the community to essential providers and programmes across the region.
What’s New
How to Register with a general practice
Up-to-date information on the process, required documents, and how to get started.
Find a General Practice
A detailed list of GPs across 37 locations in the Western Bay, including registration status, fees, services available, and more.
After-Hours and Urgent Care
A guide on where to go or who to call for after-hours care or urgent medical help, including local options and telehealth.
Financial Assistance
Information on available financial support to help with doctor’s visit costs.
Request a Service
Self-refer to free health services like Quit Smoking or Diabetes & Lifestyle education groups directly through the website.
Mental and Physical Health Support
Learn about free Health Coaches and Health Improvement Practitioners, and how they can help you.
News and Updates
Get the latest news on health and wellness services and sign up for updates.
Key Features
Easy to Find What You Need
Simple menus and a search bar make it quick to locate information and services.
Works on Any Device
Optimised for phones, tablets, and computers.
Accessible to Wider Audiences
Designed with accessibility in mind.
Helpful and Current Information
Content is regularly updated.
Quick to Load
Pages load quickly, so you don’t have to wait to access information.
Interactive Tools
Online forms and easy-to-follow guides.
Your Privacy is Protected
We prioritise data security so you can browse with confidence.
Easy to Understand
Clear, plain English with helpful tooltips to explain less common healthcare terms.
Made for Our Community
Content tailored to reflect the unique needs and diversity of our local area.
Why the New Website Matters
Outdated technology prompted WBOP PHO to convert its decade-old website in a hub to health services in the Western Bay of Plenty. The comprehensive project involved a collaborative co-design workshop with staff, community members, and healthcare providers. This, coupled with an extensive review of industry best practices, ensured the new digital platform meets current standards while also introducing innovative features.
Chantelle Hunter, Head of Marketing and Communications at WBOP PHO, explains: “Our goal was to create a website that truly reflects our community and their needs. Through co-design, we’ve developed a platform that is not just visually appealing, but also highly functional and user-friendly. Every aspect of the website is tailored to enhance the audience’s experience.”
The result is an intuitive and easy-to-navigate website with visually appealing menus, friendly search functionality, and accessibility across all devices. Visitors can find information on registering with a doctor, finding a general practice, fees and financial assistance, after-hours and urgent care, self-referral to free programmes, and how to access free health coaches or health improvement practitioners.
Lindsey Webber, CEO of WBOP PHO, emphasises the importance of the platform revamp: “Our new website is a vital step towards achieving health equity in our community. By making primary care information easily accessible to all, we’re empowering individuals to take charge of their health and well-being.”
HELP US IMPROVE
The new website is a dynamic tool that will continue to evolve as WBOP PHO gathers feedback and adapts to the changing needs of the community. If you have suggestions, please send them to communications@wboppho.org.nz or fill out our contact form here.
