Two primary care teams offering free, same-day mental health, addictions and wellbeing support are now under one easy to recognise identity. BeingWell is the new name for a service many people in the Bay of Plenty region already use. Managed by the Western Bay of Plenty Primary Health Organisation (WBOP PHO), it connects people with a team of professionals based in general practices and community settings. Most (83.7%) are seen within 1 week of referral.
“We chose BeingWell after speaking with people who’ve used our services,” says Sarah Stevenson, General Manager of Community Services at WBOP PHO. “They described taking small, meaningful steps towards ‘being well’, and that’s what this service is all about.” As part of the relaunch, BeingWell now has new webpage where you can learn more about the support available and request an appointment.
Our BeingWell team includes Health Coaches, Health Improvement Practitioners (HIPs), counsellors, and social workers,” says Sarah Stevenson, General Manager of Community Services at WBOP PHO. “You don’t need to see a doctor to speak with a Health Coach or HIP, just fill in the form on our website or ask your general practice for a free appointment.”
Flexible and free
BeingWell is available through most general practices in our region and is here for anyone who wants support with their wellbeing. It’s free, flexible, and designed to work alongside your GP and whānau. People use the service for all sorts of reasons, such as stress, anxiety, grief, chronic pain, lifestyle changes, or just feeling stuck.
Appointments can be in person, over the phone, online, or in some community settings. “There’s no cost, no limit on the number of sessions, and support is tailored to what matters to you,” says Stevenson. “You might talk with a HIP about managing low mood or sleep problems, or work with a Health Coach on setting personal goals or navigating support systems. We’re here to help people in their everyday lives.”
To learn more and book an appointment with a Health Coach or HIP, contact your general practice or visit www.wboppho.org.nz/free-mental-health-services/.
About BeingWell
BeingWell is the new name for the WBOP PHO’s Community Services team, bringing Coordinated Primary Options (CPO) and Integrated Primary Mental Health and Addictions (IPMHA) services together, under one team and name. Available through general practices in the Western and Eastern Bay of Plenty, as well as local community settings, it provides free support from Health Improvement Practitioners (HIPs), Health Coaches, and referral pathways to social workers or counsellors. BeingWell helps bridge the gap between general practice, community support and more specialist mental health and wellbeing services, ensuring people can get support when and how they need it.
Find BeingWell Support Across the WBOP PHO Network
Tauranga
- Bethlehem Family Doctors
- Bethlehem Medical Centre
- Epic Health Medical Practice
- Family Doctors Brookfield
- Family Doctors The Lakes
- Family Doctors Pyes Pa
- Fifth Avenue Family Practice
- Gate Pa Medical Centre
- Hairini Family Health Centre
- Healthcare on Fifteenth
- Here to Help U
- Ngāti Kahu Hauora
- Ōtūmoetai Doctors
- Tend Health
- The Doctors Bureta
- The Doctors Tauranga
- The Doctors Welcome Bay
Pāpāmoa
Mount Maunganui
- Dee Street Medical Centre
- Farm Street Family Health Centre
- Girven Family Practice
- Mount Medical Centre
- The Doctors Bayfair
Whakatāne
Ōmokoroa, Katikati,
Te Puke and Te Puna
Note: This list is current as of 25 July 2025 and includes providers offering one or more BeingWell services. It also features practices outside the WBOP PHO network, as we manage this contract across the wider Bay of Plenty.
